Job Description
Overview
Houston Dental Oasis is looking for an exceptional Office Manager to join our team! This role is a hands-on position dedicated to ensuring the clinical team's success and providing every patient with an extraordinary experience.
Success in this position will require someone who excels in a fast-paced, dynamic environment, has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the entire team's success. In short, you will have to Listen to your team, Lead your team, and Love your team!
Houston Dental Oasis
We look different because we are different. Our mission is to make people enjoy coming to the dentist. Our 5-star ratings prove that we are obsessed with patient satisfaction.
At HDO, we're not just coworkers — we're family and want our team to thrive! That's why we strive to create a fun, vibrant, and dynamic work environment that will challenge you to enhance your skills, reward your hard work, and offer opportunities for growth within the company.
Apply Today. We look forward to welcoming you into the family!
Responsibilities
- Manage employees’ schedules and paid time off (not including doctors)
- Ensure staff is on time, in uniform, and prepared for work before patients arrive
- Conduct morning meetings with prepared agenda and reviews daily goals
- Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs
- Report expenses and End of Month close-out monthly and manage supplies and budget
- Promote a positive work environment in line with HDO policies and culture
- Address violations of culture, policies, and protocols and provide corrective action as needed
- Maintain a full schedule of patients daily
- Assist patients with understanding and accepting their clinical diagnosis
- Calculate fees for dental treatment
- Coordinate financial agreements for the patient's portion of dental treatment costs
- Administrative duties include checking patients in and out and coordinating payments.
- Interview, hire, and oversee training of new employees
- Maintain and clean and well-organized office
- Maintain OSHA compliance manual and training
Qualifications
- Minimum of two years of management/supervisory experience is required
- Strong customer service, retail, or sales experience
- Bachelor’s degree or dental office operations experience is a plus
- Demonstrated proficiency with Office applications
- Excellent verbal and written communication skills
- Ability to multi-task and work in a fast-paced environment
- Excellent critical thinking skills
- Honesty and integrity
- Must be authorized to work in the United States and not require work authorization sponsorship now or in the future
Position Type: Full-Time, Part-Time
